Enterprise Voice AI Platform: Features
to Automate Phone Interactions
Zudu AI delivers an enterprise-grade voice AI platform designed to automate
and manage complex phone interactions at scale.
- Agent
- Analytics
- Batch Call
- Call History
- Knowledge Base
- Phone Number
- Tools & Integrations
using a single prompt tailored to your business needs.
success to optimize performance.
or promotions.
compliance.
AI answers.
systems.
collection—while seamlessly integrating with CRMs, ticketing, and telephony platforms.
Our Clients
From transcription to understanding
Extract more value from your voice data without hiring additional experts.
Summary: The customer called Nextech support to inquire about the status of order NEX-123456. Agent Zudu AI checked and confirmed the order is in transit, expected to arrive by tomorrow.
Transcript
Zudu AI Agent: Hello, welcome to Nextech support. My name is Zudu AI. How can I assist you today?
Customer: Hi Zudu AI, I’m waiting on an order. Can you check the status for order NEX-123456?
Zudu AI Agent: Sure, let me look that up. It’s currently in transit and should arrive by tomorrow.
Customer: Great, thanks for the update.
Zudu AI Agent: You’re welcome. Let me know if you need anything else!
Zudu AI Agent: Hello, welcome to Nextech support. My name is Zudu AI. How can I assist you today? (Positive, 0.9)
Customer: Hi Zudu AI, I’m waiting on an order. Can you check the status for order NEX-123456? (Neutral, 0.85)
Zudu AI Agent: Sure, let me look that up. It’s currently in transit and should arrive by tomorrow. (Positive, 0.88)
Customer: Great, thanks for the update. (Positive, 0.9)
Zudu AI Agent: You’re welcome. Let me know if you need anything else! (Positive, 0.92)
The intent of the conversation is to provide order status information, with a confidence score of 0.94.
Zudu AI Agent: Hello, welcome to Nextech support. My name is Zudu AI. How can I assist you today? (Customer Support Greeting, 0.95)
Customer: Hi Zudu AI, I’m waiting on an order. Can you check the status for order NEX-123456? (Order Status Inquiry, 0.97)
Zudu AI Agent: Sure, let me look that up. It’s currently in transit and should arrive by tomorrow. (Order Status Update, 0.93)
Customer: Great, thanks for the update. (Acknowledgment, 0.89)
Zudu AI Agent: You’re welcome. Let me know if you need anything else! (Customer Farewell, 0.91)